Shipping policy

Shipping & Delivery Policy – Glamzly

Thank you for choosing Gamzly. We believe shipping information should be simple and transparent, so you always know what to expect after placing your order.

This policy applies to orders shipped within the United Kingdom.

Order Processing Time

  • Orders are processed within 1–3 business days.

  • Processing days: Monday to Friday

  • Orders placed on weekends or public holidays will be processed on the next business day

Order Cut-Off Time

  • Daily Cut-Off Time: 4:00 PM (GMT+00:00) Greenwich Mean Time (London)
  • Orders placed before the daily cut-off may begin processing on the same business day
  • Orders placed after the cut-off time will generally be processed on the following business day

Please note that placing an order before the cut-off does not guarantee same-day dispatch.

Shipping Method & Transit Time

Shipping Method: Standard UK Shipping

Estimated Transit Time: 5–7 business days, Monday to Friday

Once your order has been dispatched, the estimated transit period begins. Delivery estimates are provided as a guide and are not guaranteed delivery dates.

Total Estimated Delivery Time

  • Processing Time: 1–3 business days

  • Transit Time: 5–7 business days

  • Total Estimated Delivery Time: approximately 6–10 business days (Monday to Friday).

Delivery times may occasionally be longer due to circumstances outside our control, including carrier delays, severe weather, public holidays, high-volume periods, or other unforeseen disruptions.

Shipping Charges

  • Free Standard Shipping is available on all orders

  • No minimum order value is required to qualify for free shipping

Any shipping charges that apply to a specific order will be clearly displayed during checkout before payment is completed

Delivery Address

Orders will be delivered to the shipping address entered by the customer during checkout.

Please carefully review your name, address, postcode, and other delivery information before completing your purchase.

Gamzly is not responsible for delivery problems caused by an incorrect or incomplete address supplied by the customer. If you notice an error after placing your order, please contact us as soon as possible so we can determine whether the address can still be updated.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible at:

Email: support@gamzly.shop

We will do our best to accommodate your request. However, orders that have already been processed, packed, or dispatched may no longer be eligible for changes or cancellation.

Order Tracking

Once your order has been dispatched:

  • You will receive a shipping confirmation email containing your tracking information, where tracking is available
  • Tracking details may take approximately 24–48 hours to become active after dispatch
  • Delivery updates will be provided by the relevant shipping carrier

If your tracking information does not update immediately, please allow some time for the carrier's system to register the shipment.

Lost or Delayed Orders

If your order has not arrived within the expected delivery period or the tracking information indicates that the parcel may be lost, please contact us at:

Email: support@gamzly.shop

We will review the available tracking information and assist you with the next steps, including contacting or coordinating with the delivery carrier when appropriate.

Customer Support

For shipping questions, delivery assistance, tracking concerns, or other order-related inquiries, please contact our support team.

Address: 13 Carmen St, London, E14 6AX, United Kingdom

Phone: +44 7479 452750

Email: support@gamzly.shop

The Gamzly support team is here to assist you and help make your shopping experience as smooth and stress-free as possible.